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Shipping Policy

Delivery information

We offer fast and reliable shipping to our customers.

Estimated delivery for all orders is : 3-4 business days

Once your order has been shipped, you will receive a confirmation email with a tracking number to follow the progress of your delivery. Please ensure that the shipping address provided is accurate and complete to avoid any delays or delivery issues.

We strive to provide our customers with the best possible service and will do our best to ensure that your order is delivered on time. If you have any questions or concerns about your shipment, please feel free to contact us and we will be happy to assist you.

Damaged product upon receipt

In the rare event that a customer receives a damaged product upon receipt, please send us an email at return@porta-sound.com with a photo of the damaged item within 3 days of delivery. We will work with you to quickly resolve the issue and ensure that you receive a replacement product as soon as possible.

Returns & Refunds

Should you wish to request a return or refund, check our Refunds and return policy page.